Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-santa-helena-texas.primarycareaid.com (hereafter referred to as ‘Elderly Care Santa Helena Texas’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products (collectively referred to as ‘Services’). Our goal is to provide transparency about how we handle your data while adhering to relevant privacy laws worldwide.

Scope

This Privacy Policy covers all aspects of our Services, including:

  1. Our official website at https://elderly-care-santa-helena-texas.primarycareaid.com.
  2. Any mobile or desktop applications developed by us and made available to users.
  3. Online services, tools, and resources offered through our platform.
  4. Interactions between our users and our team, including customer support communications.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs various user interactions, including:

  1. Accessing and using our applications and Services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Engaging with us through newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can include:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data needed for processing transactions, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account details, investment portfolios, or other financial records, if shared with our financial partners.
  4. Purchase Information: Records of products or services purchased through our platform.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to facilitate seamless access to our Services.
  6. Location Data: Geolocation data provided when you use our Services on a mobile device.
  7. Feedback: Reviews, comments, or responses shared by users regarding our Services.
  8. Social Media Information: If you choose to connect your social media accounts with our Services, we may collect data from those platforms (subject to their respective privacy policies).
  9. Product Information: Details about the products or services that interest or purchase through our platform.

We gather this information through various means: user input forms, account settings, order processes, surveys, analytics tools, and automated technologies (such as cookies and similar tracking technologies). Additionally, third-party service providers may share personal data with us for specific purposes, always in compliance with their privacy agreements.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience and provide personalized content. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login.
  2. Preference Cookies: Used to remember user preferences and settings for a customized experience.
  3. Analytics Cookies: Help us understand user behavior and trends to improve our Services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

Elderly Care Santa Helena Texas implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data both at rest and in transit.
  • Access controls and employee training to maintain data security.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18 (or the legal age limit applicable in your jurisdiction). Our Services are designed for a general audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Object: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of personal data.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be provided upon request. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding this Policy, please contact us:

  • Email: contact@elderly-care-santa-helena-texas.primarycareaid.com
  • Postal Mail: [Our Physical Address]

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with Elderly Care Santa Helena Texas.